Request SAS Services

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Students are strongly encouraged to connect with the Office of Student Accessibility Services (SAS) before the semester begins or as soon as possible to ensure support is in place. Accommodations cannot be applied retroactively. 

To begin, complete the Public Accommodation Request form and upload documentation from a qualified provider. Documentation may also be hand-delivered, mailed, or faxed to SAS. 

Once SAS receives the form and documentation, the evaluation process begins. Please allow at least two weeks (10 business days) for review. Complex requests may take longer, depending on external factors or additional information needed from other departments. 

After your file is reviewed, you will receive an email to schedule a meeting with a SAS staff member. 

During this appointment, you will discuss: 

  • Accommodations and services 
  • Campus and local resources 
  • SAS policies and procedures 
  • Student rights and responsibilities 

Students are welcome to meet with SAS staff year-round for questions or concerns. We are here to assist you and provide resources to support your academic success. 

 

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Students must renew their accommodations each semester through Eagle Accommodate. Accommodation requests are not retroactive and will not be implemented by professors until this process is completed. SAS encourages students to renew their accommodations as soon as they register for the classes and within the first two weeks of the semester.

To begin the Semester Accommodation Renewal Request, hover your mouse over the Accommodation tab and select "Returning Semester Request." 

After clicking "Request Accommodation," you will be directed to the “Returning Semester Request” page.  

Click "Add New."

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Next, select the semester for which you are requesting accommodations. Your classes for that term will be displayed. You can choose either “Submit for All Accommodations” or “Review the Renewal.” 

If you select “Review the Renewal,” you will be able to choose specific approved accommodations for each individual course. We recommend selecting only the accommodations you will need for this semester. 

If you choose “Submit for All Accommodations,” all of your approved accommodations will be reviewed for all listed courses. 

Click "Submit." 

Only your previously approved accommodations will be available in Eagle Accommodate for selection. To request additional accommodations, you must submit a Supplemental Accommodation Request via Accommodate. 

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Students may request additional accommodations or modifications at any time. To determine appropriate changes, they must work with SAS and contact the office as soon as needs arise. Please allow at least two weeks (10 business days) for coordination and implementation. 

To request new or to change a current accommodation, students should submit a Supplemental Accommodation Request through Eagle Accommodate. Hover your mouse over the Accommodation tab and select Supplemental. Click on Add New and fill out the form.  

Upload additional documentation that supports this need at the bottom of the form. SAS will notify you of the next steps. You may be invited to meet with a staff to further discuss your needs.  

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NCCU scholars who experience a temporary injury or illness lasting longer than a week or two may request temporary accommodation to support their transition back to full health. The process for requesting temporary accommodations is the same as for long-term accommodations. (See Requesting Accommodations.) 

Common temporary accommodations include: 

  • Transportation or Eagle Escort van service 
  • Delayed arrival 
  • Make-up work due to medical condition 
  • Reasonable extensions on assignments, quizzes, and exams 

Students must provide documentation from a qualified professional on official letterhead, stating the diagnosis, functional limitations, and the estimated duration of needed accommodations. The length of temporary accommodation implementation will depend on the documentation and the student’s needs. 

Those with common temporary illnesses (e.g., those who test positive for COVID-19, the flu, or similar temporary illnesses) should notify their professors immediately and discuss options directly. These cases are not considered disabilities and are not evaluated by SAS. 

NC Central University and Student Accessibility Services reserve the right to deny accommodation requests until appropriate disability documentation is received. 

For, pregnancy-related accommodations, please contact Title IX for assistance. 

 

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Documentation Guidelines:

This guideline provides an overview of disability documentation requirements. While SAS allows for some flexibility in the documentation, it takes pride in maintaining a transparent and clear process for evaluating disability accommodation requests. Additionally, SAS reserves the right to verify all submitted documentation. 

  • Qualifications of Clinician/Provider: Documentation: Must be typed on letterhead, dated, and signed by a licensed or certified professional. Include name, title, and credentials. Family members cannot provide documentation. 
  • Diagnosis and History: Provide a diagnostic statement identifying the disability with ICD or DSM classification, along with relevant personal, psycho-social, medical, developmental, and educational history. 
  • Description of Diagnostic Methodology: Include details of the diagnostic methods used, data from evaluation instruments, and results that link to the diagnosis and functional limitations. Use adult norms for cognitive disorders. 
  • Current Impact and Functional Limitations: Describe the severity, current impact, and functional limitations in academic and/or residential settings, noting if symptoms are constant or episodic, and their frequency or duration. 
  • Current Treatments: List any prescribed treatments, medications, and assistive devices/services, including their effects and potential side effects. 
  • Recommendations: Provide recommendations with rationale linked to the impact and functional limitations.  

Documentation Request Form – to be completed by the student’s treating professional or provider:

In an effort to streamline the information-sharing process, SAS has developed this form to assist providers in sharing relevant details about the patient/client. While completing the form is not required, it is a helpful tool that ensures we receive the information needed to evaluate the student’s request and determine appropriate disability-related support. We encourage clear and detailed responses that address the student’s diagnosed condition. If you prefer not to use this form, equivalent documentation covering similar information is welcome.

Documentation Request Form

Note: SAS will make the final determination on eligibility and necessary academic adjustments. 

Emotional Support Animal (ESA) Documentation: 

SAS provides a non-mandatory form for ESA requests. Regularly, mental health providers suggest an ESA as part of a treatment plan. However, SAS will not accept letters from providers who have seen the student only once for the purpose of obtaining an ESA letter. 

Be aware that some websites sell ESA letters and certifications without proper evaluation, which are generally insufficient to establish a legitimate need for an assistance animal. Documentation must: 

  • Reflect an ongoing diagnostic and therapeutic relationship. 
  • Confirm that the ESA is necessary for the student to reside on campus. 
  • Clearly describe how the animal will mitigate functional limitations. 

Insufficient Documentation:

SAS does not diagnose impairments or assess their severity or impact. Therefore, office medical records, medical chart notes, or prescription pad notations are generally inadequate for determining eligibility and may prolong the decision process. 

Documentation based solely on self-report questionnaires is not considered clinically valid. While clinicians may use them to identify areas for further exploration, they are not diagnostic tools and do not provide a sufficient basis for recommending treatments or accommodations. 

IEP or 504 plans that do not clearly list a diagnosis may not be accepted as disability documentation. 

Documentation guidelines vary by institution. SAS guidelines are tailored to meet the needs of North Carolina Central University. If a student plans to attend a different institution or take a standardized test administered by an outside agency, they are responsible for researching those documentation policies.