Navigate360: Advisors, Faculty, and Staff

NCCU advisors, faculty, and staff, utilizing Navigate360 will aid you to monitor and document student interactions, submit progress reports, make alerts/referrals, and so much more.

Complete the Qualtrics survey to request access to Navigate360.

If you are new to Navigate360 or need to know key terms to maximum your usage in Navigate360, be sure to review the key terms listed below:

• Advanced Search: Search engine that allows users to enter thousands of search parameters to allow for segmentation of the member’s student population.
• Alerts: A mechanism for any user (not just a professor or instructor) to draw attention to a student who may potentially be a risk due to a variety of factors.
• Availability: Times sets within Navigate to allow scheduling. This can be for Drop-ins, Appointments, or Campaigns.
• Campaign: Proactive outreach strategy with a specific goal in mind, such as “Fall Registration”
• Care Unit: An entity in Navigate that allows any team to support students on their path to graduation via customized appointment scheduling, reporting, and access to data to assist with decision support.
• Cases: A coordinated request across users prompting action and follow up on an alert, indicating a student is at risk. Often crosses department lines and includes areas such as Financial Aid, Counseling, etc.
• Categories: Differentiating factors captured in a school’s student information system (SIS) (e.g., veterans, athletes, Greek life).
• Help Center: In-platform resource housing tutorial videos and helpful articles.
• Kiosk: Workflow hub for both advising centers and tutor centers.
• Lists: Dynamic or static list of students that users can create and consistently access in the platform.
• Location: Specific area or major on campus for which an advisor would see students (not a physical location).
• Notes: A relevant piece of information attached to a student’s profile in Navigate. 
• Progress Reports: Also referred to as “Early Alerts;” enables a professor or instructor to indicate how a specific student is performing in class.
• Service (also sometimes called Student Service): a term that describes the topic or type of student interaction a faculty/staff member has during an appointment or check-in (e.g., Minor Advising, Major Advising, etc.).
• Success Markers: Critical course milestones that are predictive of success in each major. Fires an alert when a student does not pass a course at the recommended grade threshold or has not completed a course within the recommended credit range.
• Summary Reports: Summary of the content discussed during a tutoring or advising session and logged in to Navigate.
• Tags: Subjective information not captured in an SIS system (e.g., students interested in taking the GRE or MCAT exams).
• User Roles: A defined set of permissions for individuals using Navigate (e.g., “Advisors” or “Instructors”).

Be on the lookout for a training date schedule for the Fall 2024 semester.

Learn about all the new Navigate360 features that are coming to NCCU.