Central Receiving FAQs

With the exception of perishable items (e.g., reagents and some medical supplies), large orders of heavy or bulky items (e.g., furniture, appliances or equipment), items for remote locations (e.g., the NCCU Kannapolis campus) or items requiring special handling (sensitive scientific equipment, hazardous materials, etc.), all orders should be delivered to Central Receiving on George Street.  Special arrangements should be made through the NCCU Purchasing Department for items to be delivered to an alternate location or by alternate means.

Yes, orders can be picked up when necessary. You should contact Central Receiving to confirm the delivery of your order: 919-530-7284. Please have your purchase order number and the vendor’s name available when you call. Also, bring a printed copy of the purchase order to verify line items that are being picked up. 

Orders that have been delivered to Central Receiving and disbursed to campus will be “received” in the University’s financial system (Banner). This information is available via your computer. However, if an order has not yet been “received” in Banner, but you think it may have been delivered to Central Receiving, assistance can be obtained by calling 919-530-7284.  Please provide the purchase order number and the name of the vendor when calling Central Receiving about the status of a delivery.

If items must be returned to a vendor for any reason (damage, incorrect items, etc.), please first contact your purchasing agent.  You and your purchasing agent will contact the vendor to arrange for a “return authorization” (RA).  Note: An RA codifies the terms and conditions under which the vendor is willing to accept returned merchandize; returns made without an RA may result in unnecessary confusion and fees.

Surplus property is those items purchased with University monies (regardless of the source of those funds) that are no longer needed by a department.

Surplus items must be identified on the University’s “Movable Equipment- Notice of Disposal/Change in Location Form” and faxed to the NCCU Capital Assets Office (919-530-7988).  The Capital Assets Office will, in turn, notify Central Receiving so that the surplus items can be scheduled for pickup.  Due to the volume of Central Receiving operations, surplus property can only be picked up once a week or as scheduled; sufficient time must be allowed to accommodate the surplus pickup schedule. 

It is extremely helpful to have a printout of your purchase order (not the associated requisition) for confirmation that the order being delivered contains items of the correct description, in correct quantities, at the time you receive them.  This will allow any differences between what was ordered and what was received to be identified and noted at the earliest possible moment.