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Student Accounting


The Student Accounting Department is a unit within the Comptroller’s Office that provides financial accounting and management reporting for the university.  Student accounting plays a major role in registration and in reconciling student accounts receivable for the university.

The department consists of four functional areas:

  • Account technicians reconcile the accounts receivable, serve as customer service representatives and prepare and test the Banner system for accuracy in preparation for accepting tuition and fees during registration.
  • The third-party billing staff sends out billing statements on behalf of students who are supported by various state, federal and military agencies, and the international embassy.  Billing staff members also serve as customer service representatives.
  • Collection specialists are responsible for collecting on past-due student accounts receivable. Collectors also send reports to various state agencies, apply interest and penalty charges as mandated by the state, and serve as customer service representatives.
  • The refund specialist is responsible for ensuring that students and parents receive refunds as mandated by federal regulations. They also apply for tuition waivers and serve as customer service representatives.

Our hours of operation are Monday through Friday, from 8 a.m. to 5 p.m. The Student Accounting Department is located in room 207 of the Shepard Administration Building.


The Student Accounting Office's hours are from 8 a.m. to 5 p.m., Monday through Friday. The mailing address is NCCU, P.O. Box 19713, Durham, NC 27707. The office is located in the Shepard Administration Building, room 207, on the second floor. The telephone number is 919-530-5071, and the fax number is 919- 530-7960. The email address is